The ISVA Triage worker will be responsible for managing referrals into the ISVA service by providing a high quality telephone triage and crisis response service. She will work closely with the Police, Lighthouse Safeguarding Unit, the SARC and other partner agencies to promote positive and proactive working relationships. She will have a good understanding of the traumatic impact of sexual assault and rape and have experience of providing support and carrying out needs and risk assessments with vulnerable adults and children.

The successful applicant will have:

• Evidence of the ability to communicate clearly and concisely to match the needs of the victim.
• Evidence of the ability to provide respectful, non-judgemental and confidential support.
• Knowledge of the impact and support needs of victims who have experienced sexual violence.
• Experience of risk assessing, safety planning and safeguarding relating to vulnerable adults and children.
• Knowledge of criminal and civil legal proceedings relating to sexual violence and assault.
• Experience of working in partnership with a wide range of statutory and voluntary agencies.
• A commitment to the victim’s code of practice.