Cookie Control

This site uses cookies to store information on your computer. Some of these cookies are essential to make our site work and others help us to improve by giving us some insight into how the site is being used.

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable.

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About this tool

About Cookie Control

Contents

  1. Website terms of use
  2. Information, advice and your privacy
  3. Data protection and accuracy

Website terms of use

Voscur is a registered charity (1148403) and not-for-profit company limited by guarantee (3918210). If you wish to contact us about any issues you find on this website, or object to any of the content displayed on our site, please get in touch

By using our site you agree to us using your data in accordance with the information outlined below. At the point of entry you agree that all data you provide on behalf of yourself or an organisation is accurate to the best of your knowledge. 

We reserve the right to modify or withdraw this site and/or its contents at any time without reason or notice being given. 

We may also update this page, including terms and conditions of use, with new or updated information so do check from time to time to ensure you are happy with any amendments we might make.

Copyright and use of information found on our site

This website and information and resources contained in it are, unless explicitly stated otherwise, protected by intellectual property rights and either belong to us, are licensed to us to use or are shared and attributed accordingly. This includes, but is not limited to, the design, layout, graphics, documents, and information on the website.

You may print, download or link to information provided by Voscur for non-commercial or individual use as long as materials are not modified, you acknowledge Voscur as the source, doing so does not damage our reputation, and association is not inferred where none exists. 

 

Information, advice and your privacy

Although we try to ensure all information on our website is up to date and accurate, we do not accept responsibility for the content or accuracy of materials found on our website. We are not liable for any damages caused by information you get from our site or any connections made to it.

Our advice

Any advice we give is given to the best of our knowledge. However, our advice should not be taken as substitute for relevant legal advice and users of our site should always check any advice and information provided for themselves and with other advisors whenever relevant. Much of our information is given to us directly by individuals and organisations and as such we cannot be responsible for inaccuracies they might provide. This applies to information provided via the site regardless of the method or format of communication, i.e. from a web page, via email, via the support inquiry service, via online forums, via live chat, etc. 

External websites we link to

We do not control the content presented on other sites, nor are we responsible for the accuracy of information found there. Although we may link to an external site or service, we do not endorse them. We recommend that you check the terms and conditions and privacy policy of any site you visit. 

Data protection and accuracy

To provide our services we require detailed information about organisations and individuals providing charitable services within Bristol and the South West. We rely on you to tell us if information is incorrect or out of date and if we need to make any changes. 

You provide us with information when you use our site (through cookies), register with us, subscribe to our newsletter, post information on our website for publication. By submitting this information you are agreeing to us storing and using it for monitoring and our own marketing purposes, unless specifically requested otherwise.

Before providing information about other people or organisations, it is your responsibility to obtain their consent to the disclosing and processing of the information in accordance with this policy. We are not liable for any information given to us without this consent. 

Information transmitted over the internet cannot be completely secure and we do not guarantee the safety of your data during transmission. You are responsible for keeping your password for this site safe and secure. We will notify you of any unauthorised access to the data we hold. 

Disclosure of information 

Some of our services involve sharing information about other organisations in Bristol. We will only share your details in this manner with your explicit permission, and only information which we deem to be necessary. We are not responsible for the accuracy of this information, nor for any personal details which are made public due to user input error. If you wish for any information to not be shared in this manner, please contact us using the link at the top of this page. 

Even if you have requested information be kept private, we may disclose information as required by law in connection with ongoing or prospective legal proceedings. This may be to establish a defence or exercise our legal rights including for purposes of fraud prevention and reducing credit risk. 

Full full details regarding GDPR, please refer to our Privacy Policy.

Retrieval of information 

You have the right to ask us to provide details of the information we hold about you and how it is processed, subject to the presentation of appropriate identity. We will provide this information within one month of receiving a request in a clear and understandable way. We reserve the right to withhold releasing information if in doing so it makes detecting crime more difficult or relates to national security.

If you no longer wish for us to store your information you have the “right to be forgotten” and can request we delete or stop processing any information we hold about you. If we have no legitimate reason to keep the information we will delete it.