Guided by the Bikeability Delivery Lead, your role will be varied and sociable. You’ll be empowering children across Bristol to benefit from cycling and helping people across Bristol access secure bike storage.

As the Cycle Training and Bike Hangar’s Administrator, you’ll be the first point of contact for bookings and queries (by phone and email), and liaise with colleagues to administer Cycle Training activities; booking venues, freelancers and volunteers as required. You’ll also carry out general administration of the Bike Hangar scheme in Bristol, which offers secure on-street cycle parking on a membership basis. This will involve cycling to clients, issuing keys, and onboarding and offboarding clients. Therefore, this role would suit someone who would also like to spend some time away from their desk. 

About you: 

With excellent customer service skills, including a clear and friendly telephone manner, you’ll be a confident communicator, able to work alongside people from all walks of life. 
Previous administration or customer service experience is preferable, as well as a good knowledge of Microsoft Office (Word, Excel, Outlook). Most importantly, you’ll be highly organised, have a strong attention to detail, a positive attitude, and an enthusiasm for continuous learning.

About Life Cycle:

Life Cycle is a charity that works with people of all ages, abilities, and backgrounds at every stage of their cycling journey, from learning to ride, to building a career in the cycle industry. 

You’ll be joining us at an exciting time of our journey; public interest in cycling is the highest in a generation, and demand for our services is growing. Your efforts will directly impact the environment and local communities. 

Company Benefits:
•    Pension scheme (5% of salary).
•    31 days holiday per annum (pro-rata).
•    Company sick pay.
•    Staff discounts on refurbished bikes. 
•    Cycle to work scheme and TechScheme.
•    Free cycle training and an annual bike check-up.