This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women and children experiencing or who have experienced domestic violence and abuse.

This manager has primary responsibility for managing an integrated staff team to deliver:

• Bristol IDVA Service
• MARAC representation
• Sanctuary scheme
• Housing IDVA Co-Located in BCC housing team

Collaborating with other managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and
teamwork.

Key duties and responsibilities of our Female Service Manager:

• This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors and Sanctuary Scheme co-ordinator operating across Bristol.
• Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards.
• Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers.
• Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility.
• Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need.
• Determine staff caseloads and manage service and staff capacity, co-ordinating the team’s support of service users using the full range of contact and support methods
• Ensure risk assessments (including DASH), safety plans, support plans, referrals and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC.
• Act as organisational MARAC lead jointly with our Triage Team Manager in Bristol
• Join our team of Safeguarding Officer’s across the organisations