Supporting Voluntary and Community Action
About ACH:
Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives.
ACH is a social enterprise comprised of a diverse group of strategists and researchers led by lived experience. We provide tailored integration services that not only help individuals, but also disrupt the systems that have entrenched inequalities in our society.
We have a track record of delivering effective support services that give refugees and migrants the tools they need to succeed. In 2021 alone, we have helped 1000+ people to achieve their personal goals and lead fulfilling lives in their new country.
By working with us at ACH, you will be supporting refugees and migrants to build a better, brighter future.
Purpose of job
The Support and Integration Team is an integral part of ACH; the ideal candidate will be responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. ACH is looking for a motivated and enthusiastic person to join our dedicated support and integration team. This role requires resilience, creativity and a willingness to work flexibly in order to meet the needs of both the organisation and our tenants.
Key Responsibilities
Support:
Person Specification:
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ESSENTIAL |
DESIRABLE |
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Experience of working with asylum seekers or refugees in a voluntary or paid capacity A commitment and desire to support refugees with their integration in the UK Experience of providing advice and guidance, advocacy and culturally sensitive support Experience of creating support plans, completing needs assessments Experience and knowledge of working with people with complex/multiple support needs Ability to effectively assess, manage and continuously review needs and risks Ability to maintain accurate records and manage a caseload Strong organisational and planning skills Ability to manage own time, whilst also working within a team Understanding the importance of safeguarding, in relation to working with vulnerable adults Confident Microsoft skills - Outlook, Excel, Word and PowerPoint. Strong verbal and written communication skills. A commitment to Equality and Diversity principles A commitment to the professional representation of ACH |
Knowledge of a community language(s) and/or lived experience of being a refugee Understanding of the welfare benefits system Experience of supporting people using assessment and support planning tools Experience of supporting people to understand their tenancy rights and responsibilities, including housing management issues Local knowledge and networks, including specialist agencies providing services for refugees in Bristol Experience of utilising policies and procedures to ensure best practice principles are followed Knowledge of legislation relating to immigration Ability to support people to manage budgets and debts Trained to OISC Level One or willing to undertake relevant immigration training
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Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent
To apply please complete our application form on our website.
For an informal conversation or to find out more about ACH or the role, please don’t hesitate to
contact our People and Culture Manager, Werner Lourens - werner.lourens@ach.org.uk
Due to the nature of this post, an enhanced DBS check will be undertaken for successful
applicants, but only with their prior consent.
Applicants need to have right to work in the UK to be considered for this role