The Charitable Impact Administrator will support the Head of Charitable Impact and the wider Charitable Impact team at an exciting moment in the charity’s history. The Charitable Impact Administrator will support the operational delivery of our new grant-giving strategy, enabling key change both within the Trust and in the wider community.

Summary of Responsibilities

• Provide administrative and organisational support to the Head of Charitable Impact and to the wider Charitable Impact team.
• Prepare and disseminate information on our grant funding in line with best practice.
• Collect and maintain monitoring and compliance information for our grant giving.
• Support the analysis of impact measurement, extracting and sharing learning.
• Be the first point of contact for Charitable Impact, providing the necessary support to both internal and external stakeholders.
• Assist in event planning and delivery for key meetings, including minute-taking.
• Liaise with Trust departments to ensure internal/external communications remain current and up to date.
• Assist in accurate data entry and collation, ensuring adherence to GDPR policies.        

Skills and Experience

Communication

• Write notes and messages – numeracy, literacy and verbal skills.
• Communicate with people with differing communication needs.
• Encourage and influence.
• Understand and follow instructions and procedures.
• Strong customer service skills.
• Mixed methods and mediums of communication.

Thinking Style

• Analyses and evaluates given information.
• Adapts style and approach appropriate to situation or task.
• Structures tasks/activities.
• Pre-empts issues and trouble-shoots.
• Refers appropriate decisions to line manager/lead.
• Identify and recommend learning and development areas for colleagues.
• Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

Well-being and Values

• Aware of cultural and individual differences in all interactions and service areas.
• Demonstrate interest, care and attention.
• Create a positive impression.
• Understand the needs of older people (including willingness and motivation to learn).
• Demonstrate sensitivity to individuals’ needs.
• Promptly respond to or refer to line manager issues of residents or colleagues’ health or well-being.
• Contribute to maintaining a safe and secure environment – reporting faults, repairs or hazards through appropriate channels.

Working with others

• Works effectively as part of a team.
• Build relationships of trust with others (team, residents and their family & friends).
• Potential exposure to challenging, physical or emotional situations.

Other Skills and Qualifications

Essential

• Experience of dealing with data and using Microsoft Office package.
• Experience of taking minutes and producing reports.
• Secretarial or administrative experience.
• Experience of working in a fast-moving administration environment.

Desirable

• Experience of working with older people.
• Understanding of co-production and other collaborative ways of working.
• Experience of collection and collation of data from different sources.
• Experience of using Salesforce.

Additional Information

• Duties must be carried out in compliance with St Monica Trust’s Equality, Diversity and Inclusion Policy.
• This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.