The role:

In this role you will deliver a high-quality customer-focused and professional safety servicing programme. You will ensure the homes meet and exceed all compliance standards. This is a hybrid role but there is an expectation to attend the office 2 days a week.

We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.

Although not an exhaustive list, key responsibilities include:

• Lead on ensuring access is achieved to carry out safety servicing or inspection activities.  This may include any necessary enforcement activities in line with our policies and procedures.
• Ensure all safety servicing programmes are proactively managed and that we meet our statutory obligations.
• Regularly monitor safety servicing contractors’ operational performance. 
• Oversee the delivery of safety servicing programmes, including gas, asbestos and water safety. .
• Support Property Inspectors to ensure the dwelling Property MOT inspection programme is delivered.
• Working with the Housing and Customer Service teams to ensure recharges are processed and undertaken in accordance with our policies and procedures.

About You:

At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you’re from, or the journey you’ve been on so far, we’ll welcome your unique experience and perspective – and help you find your brighter future.

For this role we are looking for individuals who have:

• Experience of working on management databases inputting data.
• Great customer service skills.
• Excellent administrative skills and professional and positive telephone manner.
• Excellent written and oral communication skills.
• Ability to prioritise, plan and manage a busy workload.
• Can do attitude.
• Keen eye for detail.

Please review the full role profile on our website: https://www.brighterplaces.co.uk/careers/property-compliance-officer/