The purpose of the role is to work collaboratively with the staff and volunteers of the Welcome Centre Team to provide a safe and warm welcoming space to our members (asylum seekers and refugees) while delivering vital frontline support in the Welcome Centre in a trauma informed way.
This role also plays an assistance role to the CEO to ensure that the strategic objectives and the values of Borderlands are put into practice.
The Welcome Centre and Operations Lead ensures organisational effectiveness by providing leadership in operational planning, working closely with the staff and volunteer team, contributing to the development and implementation of processes, policies and practices in accordance with the Borderlands overall strategy.
This role is responsible for the line management of the Welcome Team (Welcome Centre Coordinator and Welcome and Member Participation Officer) as well as the Outreach Team who provides support in 3 hotels in the city centre.
This is an incredibly exciting time to join the Welcome Centre team, as you’ll be starting alongside a new Welcome Centre Coordinator. You’ll have the unique opportunity to evolve the Welcome Centre and really put your own stamp on its operations and future direction informed by member’ and the sector’s needs and strategy.
If you are interested in learning more about the job and on how to apply, please join us for an online information session on Thursday 31st October 12:00 – 1:00pm. Please contact maddie@borderlands.org.uk for a link to the meeting.
Please note, we are hoping that the new Welcome Centre and Operations Lead will be able to start on Monday 6th January 2025.
Please find attached an application form, with an equal opportunity monitoring form. Please read the enclosed Guidance about completing the application form carefully. You should then complete and return the application form and equal opportunities monitoring form.
Applications can be submitted in hard copy or by email by the 13th of November 2024 at 12pm/noon. Email applications should be sent to jobs@borderlands.org.uk and they will be acknowledged. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.
Interviews will take place on the 3rd and 5th of December.
If you would like any more information about the role, please email jobs@borderlands.org.uk or call 01179 040479.
| Attachment | Size |
|---|---|
 JD + PS WC + OL.pdf | 804.83 KB |
 Application Form WC+OP Oct 24.docx | 452.8 KB |