Creative Conflict Resolution

Friday, 17 July, 2020 - 09:00 to 12:30
Online course
Full Member: £55, Associate Member: £77, Non Member: £94
Organised/hosted by: 

Conflict can be useful. It can challenge our outdated or limited view of ways of working or expand our understanding of the world.

It can be creative and help us to develop and adapt to new ways of working, or achieve change to something better. During conflicts we can learn about ourselves as well as other people, find skills and resources that we didn’t realise we had, or develop new ones.

What is this course about?

This course explores why taking a positive approach to conflict, and resolving conflict with creative strategies, can help you and your organisation thrive.

What will you learn?

This course will show you how to:

  • Identify your approach to conflict.
  • Understand how conflicts arise and how to recognise them early.
  • Have an overview of different approaches to conflict resolution and mediation.
  • Practice skills that enable diverse views to be expressed.
  • Apply strategies for resolving conflicts.

Who is this course for?

Trustees, managers, staff and volunteers.

What else do you need to know?

To take part you will need a laptop with a camera, microphone, and Wi-Fi. You will not require any additional software. You will be emailed an invitation with a link to join the online training prior to the course.

Voscur is running all our training online due to the ongoing public health situation with coronavirus (or COVID-19). This decision was taken in line with local and national health advice, and to safeguard the health of our attendees and staff. We are aware that many VCSE organisations in the city are focusing their efforts on providing and changing their services to respond to communities. For more information about coronavirus, see

Level: Advanced

Voscur theme: Leading your organisation


If you cancel your place on a paid for training course you will need to give at least two weeks' notice. Less than two weeks' notice will result in the full cost of the course being invoiced, unless you can give the place to somebody else. 

If you have been offered a free place, or the training you have booked is a free session: if you do not cancel giving at least two weeks' notice and you fail to attend (and are unable to send someone in your place) an admin fee of £25 will be charged.

Voscur reserves the right to withdraw a course at any time. In these circumstances, participants will be offered a full refund or an alternative course or date, if applicable.

How to book: 

Click here to book your place.


Contact name: 
Rosa Watkin